Fast Help & Customer Support
We’re here to make your experience with GiosHair smooth and stress free. Below you’ll find quick guidance, followed by detailed answers about our wigs, care routines, and policies.
Order Support
Questions about your order, shipping status, or delivery details? Please include your order number when contacting us.
Payments & Checkout
All payments are securely processed through Stripe. We do not store your card information.
Exchanges & Returns
We accept exchanges within fourteen days for eligible items shipped by GiosHair. We do not offer refunds.
Product Questions
Need help choosing a wig or understanding lace and textures? Our FAQs below cover everything you need to know.
Still Need Help?
If you couldn’t find what you’re looking for, our support team is happy to assist.
Email: info@gioshairshop.com
Phone: 888-664-7110
Frequently Asked Questions
Below are detailed answers about our 100% natural human hair wigs, customization, care, and ordering process.
Product & Hair Quality
Are GiosHair wigs made from 100% natural human hair?
Yes. All GiosHair wigs are made from 100% natural human hair, allowing realistic texture, movement, and styling flexibility.
What does custom wig mean?
Custom wigs are prepared with attention to lace, density, and hairline finish for a natural look and comfortable fit.
Styling & Customization
Can I style my wig with heat tools?
Yes. Use moderate heat and a heat protectant to maintain hair quality.
Can I color or dye my wig?
Coloring is possible, but professional services are recommended to protect the hair.
Care & Maintenance
How do I care for my human hair wig?
Gentle washing, conditioning, limited heat, and proper storage help maintain softness and longevity.
Payments & Policies
What payment methods do you accept?
All payments are processed securely through Stripe. Card details are never stored.
What is your exchange policy?
Exchanges are accepted within fourteen days for eligible items shipped by GiosHair. Refunds are not offered.
